SurfYogaBeer - Privacy policy
SurfYogaBeer LLC (โSurfYogaBeer,โ โSYB,โ โwe,โ โus,โ or โourโ) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (www.surfyogabeer.com), book a trip, or otherwise interact with us online or offline.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email, phone number, date of birth, passport details, emergency contacts, travel preferences, dietary/medical needs, and payment information.
- Account Information: If you create an account, we collect your login credentials and preferences.
- Booking and Travel Information: Trip selections, itineraries, and communications with us.
- Communications: Emails, support requests, surveys, reviews, or messages you send us.
- Technical & Usage Information: IP address, browser type, device identifiers, cookies, referring/exit pages, and activity on our website.
- Marketing Information: Preferences, responses to marketing emails, and participation in promotions.
2. How We Collect Information
We collect information:
- Directly from you (e.g., when you book, fill out forms, or contact us).
- Automatically (via cookies and similar tracking when you use our website).
- From third parties (e.g., payment processors, analytics providers, partners, and social media platforms if you connect accounts).
3. How We Use Your Information
We use your information to:
- Process bookings, payments, and trip arrangements.
- Communicate with you about your booking, updates, or changes.
- Provide customer support and respond to inquiries.
- Personalize your experience and trip.
- Improve our website, trips, and customer experience.
- Send marketing and promotional communications (if you opt in or as permitted by law).
- Conduct analytics and monitor usage.
- Comply with legal obligations and enforce our Terms & Conditions.
- Protect our business, users, and the security of our website.
4. Sharing Your Information
We may share your information with:
- Suppliers and Partners: Hotels, transportation providers, guides, and activity partners to operate your trip.
- Service Providers: Companies that help us operate our business (e.g., payment processors, IT support, analytics, marketing).
- Legal/Regulatory Authorities: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, sale, or transfer of assets.
- With Your Consent: As otherwise directed or consented by you.
We do not sell your personal information to third parties for monetary value.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences.
- Analyze website traffic and usage.
- Personalize content and ads (where applicable).
You can control cookies via your browser settings. Blocking some cookies may impact site functionality.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal information.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Opt-Out: Opt out of marketing emails (unsubscribe link in every message).
- Restrict or Object: Restrict processing or object to certain uses of your data.
- Data Portability: Request a copy of your data in a machine-readable format.
California Residents (CCPA/CPRA):
- You have the right to request disclosure of the categories and specific pieces of personal information we collect, use, disclose, and (if applicable) sell.
- You have the right to request that we delete your personal information, subject to exceptions.
- We do not sell your personal information.
- You will not be discriminated against for exercising your privacy rights.
To exercise your rights, contact us at dude@surfyogabeer.com or use the contact details below.
European Union (GDPR):
- If you are in the EU/EEA, you may have additional rights, including to withdraw consent, restrict processing, and lodge a complaint with your data protection authority.
9. International Data Transfers
Your information may be transferred to, stored, and processed in countries outside your own, including the United States, where privacy laws may differ. By using our services, you consent to such transfers as permitted by law.
10. Childrenโs Privacy
Our services are not intended for children under 16. We do not knowingly collect information from anyone under 16. If you believe a child has provided us personal data, contact us to request deletion.
11. Third-Party Websites
Our website may contain links to other websites not controlled by SYB. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Continued use of our services after changes constitutes acceptance.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:
SurfYogaBeer LLC
Email: dude@surfyogabeer.com
Address: 240 E86th St., 19H, New York NY 10028 United States
Website: www.surfyogabeer.com